About/Contact
We know how important your devices are and how vital an up-time of 100% is to your business and operations.
We are 24/7, Responsive, and True
We are:
24/7
In summary, a 24/7 service for emergencies related to power backup equipment failure is vital for ensuring timely response, safety, peace of mind, rapid restoration and customer support. It enables us to effectively address power-related issues whenever they arise and provide invaluable support to our customers in their time of need.
We are:
Responsive
RCS Power will promptly and effectively address customer inquiries, concerns, and issues related to power backup solutions. Our capable team will quickly respond to any customer communication, such as phone calls or emails and will provide timely and relevant assistance.
We are:
True
At RCS Power we believe in transparency. Our team prioritizes promptness, accessibility, attentiveness, and effective problem-solving to ensure a positive customer experience and foster customer satisfaction. This is the way.
Reliable Contact Services
Experience and dedication combined to provide the best customer service.
01 Timeliness:
RCS Power acknowledges customer queries or issues promptly and strives to provide a timely resolution. This includes responding to inquiries within a reasonable timeframe, ensuring minimal waiting periods, and promptly addressing urgent concerns.
02 Availability:
03 Active Listening:
04 Problem-solving:
05 Proactive Communication:
06 Empathy and Courtesy:
Ready to join our family of happy customers?
ALWAYS LOW MARKUP ON PRODUCTS AND 3RD PARTY SERVICES
BEST SERVICE YOU HAVE EVER RECEIVED
We will always provide 24/7 support to our customers. We know how important your devices are and how vital an up-time of 100% is to your business and operations. Because of this, our goal is to be available to you at any point in the day.
Our tech team is factory certified on several brands of UPS units and has almost 20 years of experience on every brand in the field.
Our tech team is factory certified on several brands of UPS units and has almost 20 years of experience on every brand in the field.
Is 100% uptime important to you ?
We service All Brands. We do it well, fast, and we know that your systems can’t go down!
RCS Power
